Thursday 5 September 2024

Simplicity scores

Ever seen an organisation with a 50-slide corporate narrative?

I was reminded of one last week. It was one of those decks where the authors - and I suspect there were many of them - used an awful lot of words without saying much at all.

Apart from the challenge of wading through such a lot of material, how is any reader going to identify and assimilate key messages? How is anyone expected to use the document as a practical tool to aid engagement with stakeholders?

If you can’t get your core story on a page, then you have too complex a story. It’s time to review, prioritise and refine the content. There are ways of expanding or amplifying its themes for different audiences, adding more depth or detail when required for specific groups, but the core story should always be clear, compelling and – crucially – concise. Otherwise it will not do the job your company needs it to.